We provide smart and predictive dialers with many features that also includes CRM integration. Our dialers are cloud based with fully scalable that enable businesess to maximize efficiency and output.
Predictive dialers call numbers automatically and can help agents screen for busy signals, voicemail, no-answers and disconnected numbers. Their ability to utilize call metrics to predict the moment when human agents will be available to make the next call. Another distinguishing feature of predictive dialers is that they dial multiple numbers at the same time.
Progressive Dialer, contact centers can experience the productivity benefits of automatic dialing while ensuring each connected outbound call is delivered to an available agent. Only dial when agents are ready, ensuring an increase in contact rates and a decrease in abandoned call rates.