Dialer

Boost up your business

Dialers


We provide smart and predictive dialers with many features that also includes CRM integration. Our dialers are cloud based with fully scalable that enable businesess to maximize efficiency and output.

Predictive Dialer

Predictive dialers call numbers automatically and can help agents screen for busy signals, voicemail, no-answers and disconnected numbers. Their ability to utilize call metrics to predict the moment when human agents will be available to make the next call. Another distinguishing feature of predictive dialers is that they dial multiple numbers at the same time.

Progressive Dialer

Progressive Dialer, contact centers can experience the productivity benefits of automatic dialing while ensuring each connected outbound call is delivered to an available agent. Only dial when agents are ready, ensuring an increase in contact rates and a decrease in abandoned call rates.

International Dialer

  • Minimum of 25 seats expandable to 300 Seats
  • Customization Solutions
  • CRM Integration

Domestic Dialer

  • Minimum of 15 seats expandable to 150 Seats
  • PRI Integration
  • GSM Gateway
  • Analog Gateway
  • Customization of features
  • CRM Integration

Advantages

  • Improved operational efficiency
  • Reduced Idle Time
  • Increased Agent Talk Time
  • Better Lead Conversion Ratio
  • Real –Time Monitoring and Reporting