Cloud Dialer
There are 2352 Call centers in India as of August 15, 2024; which is an 4.00% increase from 2023. 2230 Call centers which is 94.81% of all Call centers in India are single-owner operations, while the remaining 122 which is 5.19% are part of larger brands.
Your Integrated Customer Experience Platform
Skyfall Cloud diallers can be set up and deployed in a fraction of the time compared to traditional on-premise solutions. There is no need for extensive hardware or software installation.
Platforms are maintained and updated by Skyfall, so businesses do not need to worry about system upgrades, patches, or software maintenance.
Our diallers often integrate with lead management tools to ensure leads are properly tracked, prioritised, and followed up on, improving conversion rates and ensuring no opportunities are lost.
Systems provide agents with detailed customer information, allowing them to tailor conversations to the individual customer, improving the customer experience.
Skyfall often employs dedicated cloud engineers or consultants to handle their cloud infrastructure.
Skyfall using a specific cloud platform, like AWS, Azure, or Oracle Cloud Data centres. Support for large-scale cloud environments, multi-cloud infrastructures, hybrid solutions, and business-critical applications.
Offer fully managed cloud services, where they take care of the infrastructure, security, and optimisation for you.
Why you success with Skyfall
SKYFALL HIGHLIGHTS
